The Zeitfracht title database lists over 13 million digital and physical media titles. Every day, more than 400 tours are required in order to keep the promise of overnight delivery. Deliveries are made to bookstores and their customers, but also to gas stations, schools, individual teachers and many more as part of the publisher’s delivery service. The range of services for publishers also includes IT and financial accounting, as well as customer service on behalf of the respective publisher.
Given this diversity of customers and services, Zeitfracht relies on highly efficient processes as well as flexible systems. Since the previously implemented product information system could no longer implement the digitization projects without losing performance and flexibility, Zeitfracht decided on a replacement project in 2020 – and ultimately on Bertsch Innovation as its new digitization partner.