Mercedes Benz Customer Solutions

Media efficiency for 15 years – For retailers and end customers 

Initial Situation

  • no central system for management of digital media
  • Subsidiaries do not have access to the central information system 
  • Low added value with existing assets 
  • no integrated dealer platform 
  • high costs due to double data storage 

Solution/Benefit

M|ODUS – Media PDM – ODUS

Access for all Mercedes-Benz branches and registered dealers worldwide - Currently over 30,000 registered users in six different languages and over 200,000 assets with several terabytes of data.

M|ODUS: The leading system for media asset management at Mercedes-Benz Customer Solutions - interfaces to internal systems (PIM, PDM, etc.) and external systems (media ePaper portal, online shop system).

ODUS: Product information portal for all information - technical accessories, collection and tires of the brands Mercedes-Benz PKW, smart, AMG, Mercedes-Benz Transporter and Mercedes-Benz Trucks

PRIMOS:

  • Advertising media order platform
  • Direct interfaces to external merchandise management systems / warehouse systems
  • Order system for print media
  • Multilingual (6 languages)
  • Numerous interfaces to the logistics provider's warehouse management (web services)
  • Used at Mercedes-Benz Customer Solutions ( ~2,500 users, ~1,000 advertising media)
  • Next expansion stage: Expansion into a classic print shop in conjunction with Web2Print.

Fully integrated product information portal ODUS

  • Interface to M|ODUS 
  • Interface to Media PDM
  • Interface to the Media ePaper Portal 
  • Interface to PRIMOS 
  • Interface to GSSN 
  • Interface to SAP for data import from the USA 

Client:
Mercedes-Benz Customer Solutions GmbH
A Daimler AG company

Industry:
Automotive

Product/Solution:
mediasuite | mediapim | mediaepaper
M|ODUS / other portals and APIs for third-party systems

Further information / links:
Go to Media ePaper Portal
Go to Mercedes-Benz Germany online shop

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